NCAA directs suspended Dana Air to begin operational audit

The Nigerian Civil Aviation Authority (NCAA) has directed the suspended Dana Air to begin operational audit before it can ensure return to flight operations.

The Communication Manager of the airline, Mr Kingsley Ezenwa, confirmed this in a statement issued in Lagos on Thursday.

Ezenwa explained that the audit was also an opportunity for the airline to reassure its guests, clients and partners that the airline remained safe and reliable.

The official said the airline had been fully cooperating with officials of the NCAA to ensure quick return to flight operations.

Ezenwa said that as an airline, Dana Air was not insulated from the multiple challenges airlines and the aviation industry grapples with daily.

According to him, these include the recent skyrocketing cost of aviation fuel at N830/ltr, unavailability of forex, ground handling services, inflation, multiple taxation amongst other operational challenges.

Ezenwa said customers with unused tickets had also been advised to apply for refund by sending an email to: contact@flydanaair.com with their details, saying it would resolved in a timely manner.

Adding that the airline sincerely apologised to all affected customers, clients and travel partners for the inconveniences caused and crave their understanding and patience in the cause of the audit.