EEDC Assures Customers Of Fortified Electricity Network…

The Enugu Electricity Distribution Company (EEDC) has assured its customers of a fortified electricity network meant for maximal electricity delivery and service within its franchise areas.

The Managing Director of EEDC, Mr Praveen Chorghade, gave the assurance at an EEDC Customers Interactive Session held in Enugu on Wednesday.

Chorghade noted that the company was working around the clock to ensure that all impediments disturbing the network, both technical and nature made, were sorted out soon, adding that the customers would soon experience optimal service.

He explained that threats to the EEDC network would be a thing of the past when the company completes its ongoing robust and extensive maintenance on its network soon.

According to him, EEDC is giving priority to complaints from customers even as we move forward to have a seamless complaint addressing system through electronically enabled devices.

He, however, urged customers to download “EEDC Connect App” from Google play-store and make their complaint anywhere as well as get instant response and action on the complaint so made.

Also, Mr Vincent Ekwekwu, Chief Technical Officer of EEDC, called on customers having electricity debt burden to take advantage of the ongoing Accelerated Settlement of Arrears Project (ASAP) to get a discount on their debt.